Our most recent version of KIP Deluxe 11.5 includes more ways to use email.
Now you can save templates of emails and send them to patients with a click.
You can use email to:
- remind patients of upcoming appointments
- tell patients their orthotics or eyeglasses are in
- you can even send birthday wishes using email
You are limited only by your imagination.
To set up email in KIP, you will need to go to Preferences, then Electronic Claims and Email Preferences.
Enter your Email Return Address such as
[email protected] (This is the return address that will appear on your email.)
Once you have entered your Email Return Address, you are ready to go.
To send an email, use the email icon:
 |
Email Icon on Patient Information Screen |
When you click on the email icon, and the email window will appear.
Click on an email template in the Templates list to use a pre-formatted email, or just write an email and save it as a template for future use.
Use and to automatically enter the patient’s first and last names.
Then click the SEND EMAIL button, and away it goes.
Many practices are now requiring their patient’s email address to allow for more efficient communication with their patients.
Sending Text Messages with KIP
You can also use this email functionality to send text messages to your patients.
For example, if your patient’s cell phone is on the Verizon network, use their phone number in the following format (entering the cell phone number instead of the xxxxxxxxxx):
and the message will be received as a text message instead of an email.
Below, find text message formats for other cell phone providers.